Cash back is issued by Active Junky, not Apple. In order to qualify for cash back you must complete your purchase within the same session you start the purchase without exiting your browser. Opening a new tab or returning later will result in cash back not tracking. Cash back is only offered on Beats, AirPods 4, Watch Accessories, ATV Accessories, iPad Accessories, iPhone Accessories, Mac Accessories, some Miscellaneous Accessories and Music Accessories. Apple sells and ships products to end user customers only; you may not purchase for resale. Eligible only to a customer for up to five (5) units per eligible product. Note: If cash back is missing and a ticket is submitted for review the retailer takes up to at least 50 days to review and provide an update on the status of the pending ticket.